Age Restrictions
- You must be at least 21 years old for economic car groups (Renault Clio, VW Polo, Nissan Micra etc.)
- You must be at least 25 years old for intermediate car groups (Renault Megane, Opel Astra, VW Golf, Toyota Corolla etc.)
- You must be at least 25 years old for van car groups (Peugeot Traveller, Mercedes Vito vb.)
- You must be at least 27 years old for standart car groups (Skoda Superb, VW Passat etc.)
- You must be at least 30 years old for premium car groups (Mercedes Benz C Class, BMW 3 Series etc.)
- You must be at least 30 years old for luxury car groups (Volvo XC90, Volvo S90, Mercedes Benz E Class etc.)
Credit Card Usage, Deposit and Financial Data
Customers renting a vehicle are required to possess a credit card issued in their own name at the time of rental. This credit card must be open for internet usage. Depending on the group of the rented vehicle, a pre-authorization amount will be held on this credit card: 4000 TL for Economy, 4500 TL for Mid-size, 5000 TL for Upper group vehicles and vans, and 6000 TL for special Luxury group vehicles. 10 business days after the end of your rental, the relevant bank will be notified in writing to release the pre-authorization hold. Since pre-authorizations are not sales transactions, you do not have to pay this amount to the bank. No pre-authorization is taken from customers for the SIXT+ product.
For a safer driving experience, rental process, fulfillment of the contract concluded with you, and reduction of risks arising from the contract, customers who have not rented a vehicle from our company in the last 6 months may be asked to undergo a financial analysis via findeks.com (KKB Kredi Kayıt Bürosu A.Ş). After the customer shares the report with Sixt, Sixt rent a car will re-evaluate the report using its own calculation method to determine if the rental conditions are met. Even if a reservation has been made, vehicle handover will not occur for rental requests that do not meet the conditions, and any payment made will be refunded to the customer.
If customers choose not to share the report, they will be required to provide separate pre-authorizations of 15,000 TL each from three different credit cards issued in their own name, provided they are only renting an Economy group vehicle. Rental requests from customers who also do not meet this condition will not be fulfilled, even if a reservation has been made, and any payment made will be refunded.
Driving Licence Restrictions
It will be required to have a driving license of;
- at least 2 years for economy group vehicles,
- at least 3 years for medium group vehicles, and
- at least 5 years for upper and luxury group vehicles.
Since the above prerequisites will be required during the rental, you can receive the vehicle only if you have your driver's license, identity card and credit card with you. Our customers who are not Turkish citizens are required to bring with them a passport and a document showing that the entry date to Turkey is less than 6 months. Our foreign licensed customers who have been in Turkey for more than 6 months are required to show a Turkish Driver's License.
Prepaid reservation conditions
The credit card owner (user name must be written on the card) and the person who will receive the vehicle must be the same. The payment card will be required to be presented at the office. For payments made with virtual cards, the identity of the cardholder will be confirmed in our branch office, through the banking applications on the mobile phones of the relevant bank.
For cancellation requests made up to 24 hours before vehicle purchase, the first three-day rental fee (with all extras) is charged and the remaining amount is refunded. If there is less than 24 hours left, no refund will be made on the reservation price. In case of early return of the vehicle, no refund is provided for reservations made at a special campaign price.
Pay on arrival reservation conditions
You can get free cancellation.
In order to finalize your reservation, our authorities may request payment of the rental fee 24 hours before your rental. If you do not want to pay, your reservation may be canceled by us.
Cancellation notifications should be made in writing to rezervasyon@sixt.com.tr or verbally to our reservation center on 0850 2222 000.
Sixt rent a car Price Conditions
All price that is stated on our web site includes these services below ;
- Collision damage waiver (CDW)
- In case of a collision, if the insurance requirements are fulfilled by renter, customer is liable to pay excess amount and the remaining amounts is covered by CDW. Excess amount is clarified at rental contract.
- This insurance does not cover non-collision damage (parking space, tire, windscreen, lights etc.)
- VAT
ATTENTION ;
In the following cases below, Benefit from Insurances will be void and any loss will be excluded from the coverage:
- The usage of the vehicle by a third person not written on rental contract.
- The usage of the vehicle outside of the normal conditions of use (use of the vehicle with high engine temperature, poor road conditions or moving on flat tire, improper fuel filling, etc.)
- Usage of the vehicle by violating the traffic rules (exceeding the legal speed limits, crossing the red light and other similar violations),
- Being under the influence of alcohol or drugs while driving.
- Damage or accident caused by a cargo carried in the vehicle,
- Careless and unattended usage of the vehicle (not to adjust the speed according to the road conditions in wet weather, not to keep minimum safety distance and other similar uses)
- Failure to inform hotline or branch immediately upon the occurrence of an accident or theft, leaving the vehicle at the scene of the accident (except if there is a preventive situation determined by the doctor's report),
- No necessary reports (traffic and alcohol reports) are received within 48 hours from the relevant authorities in an accident,
- If the original car key can not be delivered in case of the vehicle is stolen.
- Failure to deliver the vehicle without approval and after the rental period has expired,
- The amount of pecuniary damage arising from the damage caused to third parties is covered by the guarantee of compulsory liability insurance. The customer is responsible for the amounts outside the margins of the collateral.
Services and products excluded in Sixt rent a car prices
Top Cover Waiver
It will remove the excess amount of CDW.
One Way Price
If the vehicle is rented properly or is intended to be delivered, the one-way fare price. (Please ask for compatibility)
Fuel
Vehicles are delivered with full tank fuel as much as possible and are asked to be taken back to the full tank. In the event that the vehicle is delivered to the full warehouse and the return of the missing warehouse fuel is returned to us, the fuel cost calculated in addition to the calculated fuel amount of 322 TL will be requested from the lessor. Delivery of the vehicle with the fuel level will be much more economical for the lessor.
HGS (Express Toll Service)
For the HGS service used in toll motorway and bridge crossings, the usage fee and additionally 130 TL / rental service fee will be charged separately from the rental fee.
Additional KM Package
According to the vehicle group you have chosen, the daily mileage limit is applied. You can find this information when booking. You can also purchase the mileage package. A total of 3000 km of the right to use a lease. Extra km packages cannot exceed 3000 km.
For excess mileage, 5 TL / KM will be charged.
Additional Drive
In the event that the driver's license shows and complies with the rental prerequisites (except the prerequisite for a deposit), a fee of 88 TL / day is required for the second driver and for each subsequent driver.
Baby and Child Seat
A baby and child seat can be provided. If you specify during your reservation, our reservation officers will inform you.
Requests for Change in Rental Contract
The rental price and the given booking confirmation are based on the conditions agreed at the beginning. In cases where it is not possible to meet a change that may be requested under these conditions, it is not possible to meet this demand (having the vehicle booked, the maintenance mileage etc.). Even if the request for change has been accepted, an additional fee may be charged as this will change the predetermined price calculation. For early returns, 20% of the amount to be refunded will be refunded as early return and the remaining amount will be refunded. A change in any of the following conditions may change the terms of the lease. The request for extension of the rental period is taken by phone in the first extension and the fee is collected and confirmed by mail order. In case of further extension requests, the vehicle must be brought to one of the offices of Sixt rent a car and checked.
The rental period is 24 hours. For each hourly delivery, an amount of 30% of the daily rental price may be claimed. Delays in the delivery of the vehicle without confirmation may lead to the failure of the Coverage Coverage Coverage (Full or Exempt Accident) or the addition of additional hours difference fee.
Traffic Penalty Service Cost
The renter is responsible for the traffic fines arising from the use of the vehicle created during the rental. Due to the costs incurred during the payment of the traffic penalty, a service fee of 215 TL / penalty shall be requested from the tenant in addition to the penalty.
Booking Conditions
Reservations made through our website apply to the following conditions:
The information you make from our site is made in a secure environment. After completing the reservation, you will receive an e-mail to the e-mail address you have specified that a booking has been received as specified. You need to keep this e-mail, you will not be able to reach this e-mail again through the site. You have agreed to send the e-mail to the e-mail address you provided at the time of the reservation by e-mail. Similarly, you agree to send the relevant marketing SMS to the mobile phone number you have provided.
In case of inconsistency in the reservation information such as price, vehicle group and rental dates, Sixt Rent a Car records will be taken as basis. Sixt rent a car cannot be held liable for typographical errors or possible missing information.
In case of request to change the conditions of the reservation you made (before or after the return date, changing the return station, changing the vehicle group, request to add additional drivers to the contract), the demand cannot be met, or if it is covered, an additional fee may be requested or if there is no discount on the rental price .
In some Airports boarding card can be questioned. Call 0850 2222 000 for detailed information.
All prices you see on our site include , Collision damage waiver , VAT and specified mileage right. For other additional service needs, please read the "Price Conditions".
In the event of a change in the rental day during the reservation and rental phase, the standard list price specified in the lease will be applied.
Hotline: +90 850 2222 000 / reservation@sixt.com.tr
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In this regard, your contact information, as well as marketing information such as your shopping history, will be used only to the extent necessary to prepare and offer personalized products and services, and you will be contacted via email, SMS, and calls for the purposes mentioned above.
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As SIXT Türkiye (ARTI Seyahat Acentesi Tekstil Sanayi ve Ticaret Anonim Şirketi), we would like to inform you, in our capacity as the data controller, about our personal data processing activities within the scope of the Law No. 6698 on the Protection of Personal Data (“KVKK”). For more detailed information, please refer to the full Clarification Text available on our website.
WHO IS THE DATA CONTROLLER?
The data controller refers to the natural or legal person who determines the purposes and means of processing personal data, and who is responsible for the establishment and management of the data recording system. In this respect, our Company, as the data controller, processes your personal data within the legal grounds and purposes explained in this text.
WHAT PERSONAL DATA DO WE PROCESS?
Pursuant to KVKK, any kind of information relating to an identified or identifiable natural person is defined as personal data. Within the scope of the services you receive from our company or your applications, we process your personal data required in various processes in order to carry out our activities in the most appropriate way. The information we require may vary depending on the nature of the rental process, damage situation, use of customer programs, services utilized, campaigns, and the content of requests.
You may find these categories generally listed below:
FOR WHAT PURPOSES AND ON WHAT LEGAL GROUNDS DO WE PROCESS YOUR PERSONAL DATA?
We process your personal data in connection with, limited to, and proportionate to our activities. The purposes for which your personal data is processed and the legal grounds under the KVKK are explained below according to the relevant processes.
Vehicle Rental Processes
Your personal data in the categories of Identity, Contact, Customer Transaction, Vehicle, Finance, Location, Transaction Security, Visual and Audio Records are processed on the legal ground set forth in Article 5(2)(c) of the KVKK: 'It is necessary to process the personal data of the parties to a contract, provided that it is directly related to the establishment or performance of the contract. Purposes of processing include:
Your personal data in the categories of Identity, Finance, and Contact are processed on the legal grounds set forth in Articles 5(2)(a) and 5(2)(ç) of the KVKK: 'It is mandatory for the data controller to fulfill its legal obligations' and 'Explicitly stipulated by law.' Purposes of processing include:
Your personal data in the categories of Identity, Contact, Location, and Customer Transaction are processed on the legal ground set forth in Article 5(2)(f) of the KVKK: 'It is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.
Purposes of processing include:
Your personal data in the categories of Identity, Risk Management, and Finance are processed on the legal ground set forth in Article 5(1) of the KVKK: 'Explicit consent of the data subject.'
Purposes of processing include:
In addition, special categories of personal data may also be processed during the rental processes. Health data processed within the scope of rentals of vehicles for disabled persons and within damage and recourse processes, as well as personal data in the category of Criminal Convictions and Security Measures processed within the scope of traffic fine payments, are processed on the legal ground set forth in Article 6(3)(b) of the KVKK: 'Explicitly stipulated by law.
Website Transactions
During your visit to our website, we process your personal data through cookies. For more detailed information on this matter, you can review the Cookie Clarification Text.
If a reservation and vehicle rental is made through the website, please review the explanations under the section 'Vehicle Rental Processes' regarding the personal data to be processed.
In addition, for the transactions you carry out on the website, your personal data in the categories of Identity, Contact, and Transaction Security are processed on the legal grounds set forth in Articles 5(2)(a) and 5(2)(ç) of the KVKK: 'It is mandatory for the data controller to fulfill its legal obligations' and 'Explicitly stipulated by law.' Purposes of processing include:
Your personal data in the categories of Identity, Contact, Employment, Customer Transaction, Transaction Security, Vehicle, and Finance are processed on the legal ground set forth in Article 5(2)(c) of the KVKK. Purposes of processing include:
Your personal data in the categories of Identity, Contact, and Customer Transaction are processed on the legal ground set forth in Article 5(2)(f) of the KVKK. Purposes of processing include:
Marketing and Advertising Activities
Your personal data in the categories of Identity, Contact, Customer Transaction, Employment, Marketing, and Finance are processed on the legal ground set forth in Article 5(2)(f) of the KVKK. Purposes of processing include:
Your personal data in the categories of Identity, Contact, Employment, Customer Transaction, Marketing, and Finance are processed on the legal ground set forth in Article 5(1) of the KVKK: 'Explicit consent of the data subject.' Purposes of processing include:
Company Operations
Your personal data may be processed in order for the Company to fulfill its legal obligations, carry out operational processes, and determine company strategies.
In this context, your personal data related to the relevant activity are processed on the legal grounds set forth in Articles 5(2)(a), 5(2)(ç), and 6(3)(b) of the KVKK: 'It is mandatory for the data controller to fulfill its legal obligations' and 'Explicitly stipulated by law.' Purposes of processing include:
In addition, your personal data related to the relevant activity are processed on the legal ground set forth in Article 5(2)(f) of the KVKK. Purposes of processing include:
Dealership and Agency Application Processes
Within the scope of dealership and agency applications of our Company, your personal data may also be processed.
Your personal data in the categories of Identity, Contact, and Customer Transaction are processed on the legal ground set forth in Article 5(2)(c) of the KVKK. Purposes of processing include:
HOW DO WE COLLECT AND TO WHOM DO WE TRANSFER YOUR PERSONAL DATA?
Your personal data may be collected through non-automated means (written/oral) or via automated systems through electronic channels by our Company.
In accordance with Articles 8 and 9 of KVKK, and as required by commercial operations, your data may be transferred domestically or internationally to the following entities:
WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA?
In accordance with Article 11 of KVKK, you have the following rights:
You may submit your requests within the scope of these rights by using the “Personal Data Application Form” available on our website, or by using the methods stipulated in the Communiqué on the Principles and Procedures for the Request to the Data Controller. You can find more detailed information and contact addresses in the form available on our website.