Invoice and Payment Processes

Invoices are sent to the e-mail addresses of our customers within the first 3 days after the vehicle is returned. At this point, HGS etc. It should be noted that payments may be reflected on the card later.

HGS labels are defined on the plates. You do not need to pay during your journey. The office where you return the vehicle will provide HGS control after the rental and will make the collection on the card you paid.

Traffic fines can be issued to the person or to the plate. In case of writing to the person, information will be sent to the driver's full address in hard copy. In this case, the driver must pay himself. In case of being cut on the license plate, the traffic fines that reach our traffic fine department are sent to the e-mail addresses of the drivers together with the invoice. In this case, our company collects the traffic ticket fee and the traffic ticket service fee from the driver.

A small amount of extra fee is applied due to the transaction as an additional service. A service fee is charged in every area where the personnel serve. For example, in the refueling service, the staff goes to the fuel station for refueling. Likewise, data is drawn from the HGS system for HGS collection.

Provision cancellations are made by our offices within a maximum of 10 working days after the vehicle is returned.

Findeks financial inquiries are requested from our customers in accordance with the rental conditions. (For a safer driving and rental, the financial analysis of our customers who have not rented a car from our company in the last 6 months will be made on the findeks.com site. If the report submission is not approved by you or the financial analysis result does not meet the SIXT rent a car rental conditions, the vehicle will not be delivered even if a reservation has been made. )