IMPORTANT UPDATE CONCERNING CORONAVIRUS (COVID-19)
We’re happy to inform you that the majority of our SIXT locations are open and operating under regular business hours.
We are continuously monitoring the situation and have established a dedicated coordination center to work hand-in-hand with the responsible authorities. Therefore, we are able to clearly identify the measures we should take, and how to best implement them, in order to prevent the potential spread of the coronavirus (COVID-19). We will take any and all measures necessary to offer the best possible protection for our customers, employees and partners.
In areas highly affected by the coronavirus (e.g. Italy), certain restrictions may apply. For important information regarding your rental, please read below:
YOU’D LIKE TO MAKE CHANGES TO YOUR CURRENT “PAY ON ARRIVAL” RESERVATION
You may change your reservation free of charge, with the exception of pre-paid rentals, by clicking on the link in your confirmation email or visiting www.sixt.com In order to process any changes, you will need to enter the security code provided in the PDF document attached to your reservation confirmation email.
YOU’D LIKE TO CHANGE A RESERVATION MADE THROUGH A LEISURE PARTNER OR TRAVEL AGENCY
If your reservation was made via one of our leisure partners or through a travel agency (e.g. Expedia, ADAC and more), please contact your service provider.
YOU’D LIKE TO CHANGE YOUR PRE-PAID RESERVATION
You may request changes for a prepaid reservation in a location that is highly affected by the Coronavirus (e.g. Italy and specific areas in France) or in countries with travel restrictions (e.g. USA or Israel). Please contact our Customer Service Team to get detailed information about any changes regarding your reservation.
Our Customer Service Team is here to help with any questions or concerns you may have. If your questions are not addressed by this page or the one linked below, feel free to reach out to us via phone or email.
This page was published on March 16th, 2019. For the most up-to-date information, please refer to https://www.sixt.com/magazine/news/current-travel-information/